Windows PC Sonos App keep asking to check for update, even it is already up to date
Hi everyone,
I am new with Sonos One speaker, recently I have connect the speaker to my office network and I can see it has taken an IP. From my Windows PC I want to use one of the speakers to play music, but after installing the Sonos App, the App cannot operate well, keep asking me to check for update, even it is already up to date.
Mush appreciated if anyone of you experienced this issue before and had the solution, thanks!
It is a fresh install and I even tried to clean uninstall and reinstall, but no help.
Best regards,
Werner
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Is your app up-to-date as well as the speaker?
Have you powered down your speaker and restarted it? If not, it may be worth doing so to your router too. Wait till it’s fully restarted and wifi is running before restarting your One. Sometimes the update process can lead to ip address conflicts if you’ve not set an allocated ip address for your speakers.
Good day Nik9669a,
Thanks for your reply and advise, yes I have already tried to restart the Sonos speaker few times, even factory reset it 2 times already. The speaker with IP actually connected to the office internet by my mobile Sonos App (joined to the office Wi-Fi, same network with my PC). But since I want to play music from my PC, I install the Sonos App on my Windows machine and now stuck on the message keep asking to check update on that Windows Sonos Desktop App.
Main goal is to get the Sonos speaker nearby my seat (which taking 192.168.1.90 IP) be selectable from my PC so I can play music on it.
I checked on the DHCP table and don’t think it has IP conflict as all laptops/iMac/Sonos are set with DHCP.
It is the message keep showing in my Windows Sonos desktop app, after clicking “Check for Updates” it just goes to the “Your Sonos is up to date” window which I posted before.
Best regards,
Werner
Your corporate network firewall is likely confusing the Desktop app.
Try either of my Windows apps (see profile), they use the Windows sandbox firewall which is a lot simpler than the regular firewall.
Good day @controlav ,
Thanks for advise, hasn’t think about Firewall blocking, I will check with infra team if any logs showing.
Best regards,
Werner
Hi Everyone,
Just wanna to share the case update here for reference. We have checked on Infra side, there has no blocking logs in Firewall related with Sonos App. Interestingly today when we check on the PC again, Sonos App prompts with 1 update available and after the installation, it can be running normally without looping on check for update message.
So…. Conclusion I can make for is it is Sonos App problem..? :)
Best regards,
Werner
I have exactly the same issue
full SONOS system amp/S1/S5 etc
All up to date 9/8/25 software. On PC when opening SONOS 50% of the time it comes up with
Switching out then in of SONOS sometimes is ok and normal start sometimes it doesn't work
