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Sonos support writes the following on how to evaluate your network:

"Understanding the Network Details section in the Sonos app

In the Sonos app, you can see detailed networking information for each product connected to your router’s WiFi network. Note that these details will not appear for Sonos products in a wired setup, products being used as home theater surround speakers or subwoofers, or a Sonos Move when in Bluetooth mode.

  1. Go to the 📷📷 Settings menu and select the name of one of your rooms.

  2. Select the name of one of the products within that room.

  3. Under the Status section, select Network to see the network details for that product.

At the top of the Network Details screen, you’ll see the name of the connected WiFi network as well as a signal strength indicator of Excellent, Good, or Weak."

I go in under Settings, choose a room, choose the Amp there - and see no status section. It shows Connection - Wifi on and off. And “Visit Help Center”. That’s all.

What gives? Where can I find the network info?

 

 

Feedback from Sonos support:

Network settings should be right there. Clearly they aren’t. No answer available as to why not and how ti get it

"I have reached out to the team and flagged that this setting is missing from the app so this can be investigated further. You may expect it in the future updates.

(...)

I can understand this concern. However all I can do at this moment is to let the engineers know in case there is an issue they should address. If there is anything else that I can help you with please let me know."

(actual support chat transcript)

🤷‍♂️

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