TuneIn no longer supported, custom urls no more?

@controlav wasn't asking about future updates, this update has already happened. The custom URL ability has been removed, and so the question is more about an official comment regarding its removal.

Hi @Corry P

I understand you can’t comment on future updates.

I can see currently there are 2 x TuneIn options available on SONOS music services called ‘TuneIn’ and ‘TuneIn (New)’ on the latest app.

Are you able to comment on the likeliness that the old TuneIn service will be kept available for a while Is that down to TuneIn?

Does SONOS try to keep legacy software available as long as possible?

I’m concerned about this too. I spent a lot of time adding many custom URLS over the years, including lots of higher bitrate streams from my paid subscription service Digitally Imported (eg. the owners of RadioTunes, JazzRadio, ROCKRADIO, etc), to the “My Radio Stations” section of TuneIn.
Now, when I open up the legacy TuneIn service in Sonos, there is a message that this legacy service will eventually go away, and be replaced with the “new” TuneIn service.

It reads: “Is TuneIn going away? No, TuneIn is simply launching a new service and the current one will be removed from the Sonos app soon.” It doesn’t say how soon the legacy TuneIn service will be removed.

Since the “new” TuneIn service currently has no similar  “My Radio Stations” feature/section (that I can see), are they just going to pull the plug on this feature permanently, and therefore, will all of the custom URLs I created simply disappear?

I will be mad if these custom URLs aren’t automatically saved somewhere, since Sonos directed users to add our own streams via this method for years! https://support.sonos.com/en-us/article/add-an-internet-radio-station-to-sonos

Since Sonos says the options a provider like TuneIn provides are largely up to them, maybe contact TuenIn and let them know this feature is highly regarded by Sonos users?

Since Sonos Radio (Free) relies on streams provided by TuneIn, maybe Sonos can provide this feature? We’ll see when TuneIn (old) stops.

I contacted TuneIn and they basically said the My Stations feature will not be added to the “new” TuneIn, so I assume I will be losing all of the custom URLs I created over the years.

Additionally, while I can add a custom url to TuneIn using their PC desktop app, for some reason, the full  “library” (ie the list of all of my favorited stations) I created using the desktop app, does not show up in the favorites section of legacy or “new” TuneIn apps inside Sonos. Even though I’ve logged into TuneIn inside Sonos with the same credentials, I get a different and shorter favorites list in the Sonos version of both TuneIn apps (legacy and new) versus the list I see while using my PC, Android, iOS versions of TuneIn. 
 

Unless this is a bug, it leaves me to conclude that TuneIn doesn’t pass through the library of favorites (including any custom urls) to Sonos. So, the suggestion above to add custom URLs to the desktop version of TuneIn doesn’t work for me. It doesn’t pass into Sonos. 

I made a mistake saying I was able to add a custom URL using the TuneIn website on my PC. That feature isn’t available there. 
 

However, the TuneIn Pro app on my IPhone currently does allow adding custom URL’s from the Library tab.

But, the list of favorites in my Library in the Tunein Pro app on my iPhone doesn’t currently sync with the list of favorites on the “new” Sonos Tunein app. The favorites list in the Sonos “new” Tunein app is much shorter and is missing many of my favorites even though I’m logged into the same account as my Tunein iOS account. 
 

Hopefully that’s simply because the “syncing between the Sonos TuneIn service and other devices with TuneIn accounts” feature hasn’t been enabled yet.
 

It is great to hear that Sonos plans to migrates the list of saved favorites, including custom URLs, to the “My Sonos” tab. In doing so, will Sonos concurrently increase the number of available “slots” in My Sonos (which is currently limited to a fixed number) to accommodate this migration?

@Gemstone035 See the above message by a Sonos employee that this “feature is (…] currently not working but it is our intention to work together with TuneIn to bring this feature in as soon as possible.”

This makes me immensely happy as I've some new speakers under the trial and they'd have been going straight back if they'd removed the custom URL streams! 

Custom streams are actually nothing to do with TuneIn:

• When you add a custom stream in the Sonos app it is stored in the Sonos database, same as your Favorites, Sonos playlists, local library data etc.
• When you play one from within the TuneIn section of the browsing experience, the url is extracted from the database and sent to the group coordinator (speaker) to play.

TuneIn themselves have nothing to do with it, despite how the UX is presented right now.

@controlav 

thanks for this

I must add when I wrote

is there a cost to publishing an app on TuneIn?

i actually meant app on Sonos not on TuneIn 

@Airgetlam comment is where I was aiming at  

so the TuneIn app is just a convenient way of storing a book mark to the stream, it should be in the Sonos app not a third party app.

kinda looks like Sonos wrote the original TuneIn app and now TuneIn are doing their own without some features  

realistically Sonos should add the custom streams to their app then  

would make more sense overall.

Sorry what is the issue for you right now? Are you lacking TuneIn (Classic) on your system?

Always the suspicion that Sonos is unable to monetize this, or monetize that. I suggest you read back through the thread.

The custom URLs have no TuneIn involvement at all. They’re stored directly in the system. The old TuneIn menu was merely a convenient place to put the UI at the time. If one adds a URL, favorites it into My Sonos, then removes the TuneIn service entirely the URL will continue to work fine.

Hopefully Sonos will find a new menu location for custom URLs. I only retain (old) TuneIn for this purpose as UK laws so unhelpfully block it from listing anything interesting.