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Answered

Sonos S2 App Payment Screen


I’m trying to add an S2 Speaker.  Downloaded the S2 App and I cannot progress past the screen that requires a subscription monthly/lifetime.  I don’t want a subscription.  Just want to add my new speaker.  Can someone help?

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3 replies

Userlevel 7
Badge +17

You did not download the Sonos S2 app, but some third party app. Take a look at this page: https://support.sonos.com/en-us/downloads

Userlevel 7
Badge +22

Are you sure you are looking at the S2 App from Sonos and not something else?

https://play.google.com/store/search?q=sonos+app&c=apps&hl=en&gl=US

Userlevel 7
Badge +23

This is a scam app that, based on its reviews, many people fall for.

Given how hard it was for me to get my actual, real Sonos app approved in the App Store I find it really annoying that Apple allowed this one, and that Sonos have not shut this one down. It also contains 150 fake five star reviews: all of the real reviews complain about Sonos charging a subscription.