My Sonos Radio account access has expired.
I click on reauthorize, then authorize, and it brings me back to the original “has expired” screen.
I have uninstalled and reinstalled the app.
I have reset and re-added the speakers.
I have logged out and logged back in.
After 2 weeks and investing literally hours of time into this nonsense, Sonos still cannot add its own music service.
These people are so incompetent I don’t even know where to start.
one more detail:
When I go to “content services”, it has my name under Amazon Music and Apple Music, but under Sonos Radio it has “User”. It appears to authorize user “User”, which then fails.
I have wasted more time with this nonsense than it is worth it. I want to just throw all my Sonos devices into the trash and never deal with this incompetent company ever again.
Same problem here.
Same for me. Please help.
I try steps above but I can't authorize to Sonos Radio.
I am having the same issue. Sonos Radio will not work, tried everything. Sirius Radio ALSO not working… what’s the point of having Sonos?! Want to get a different system.
Sonos shame of you.
You destroy good reputation becase of small application bug and ignoring all of us.
Same problem here…. However I was able to ‘reauthorize’ through the (Windows) Sonos app (https://support.sonos.com/en/downloads)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.