Answered

Sonos has become so terrible

Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

26 replies

buzz

In diagnostic mode once you’ve decided that a problem must be [...] or cannot be [...], you are likely to be blindsided. You should play the percentages and for the problems described, the percentages suggest exploring local network issues first.

This Community can be much like a hospital where it seems that “everyone” is sick, but if you look out the window, the world is pretty much business as usual. Pandemic? Maybe. We have suggestions that can vaccinate your system from common illnesses.

One can never rule out hardware issues, but the overall SONOS failure rate is very low. Out of millions of units in the field a few dozen or even a few hundred failures collected in one place can look ominous, but it is actually a very low failure rate. But it’s always a tragedy when MY unit fails.

That said, there are a few cases where hardware failure should be assumed until proven otherwise. The BRIDGE is now at end of life and should be removed from a system before attempting further troubleshooting because BRIDGE failure can cause intermittent, hard to describe local network issues. Always play the percentages.

Terms & ConditionsCookie settings