sonos app installation on Windows 11 is failing

Download from here and you'll be fine.

sorry but problem remains 

So it appears to be a problem with the Microsoft visual C++ 2019 Redistributable Package x86. You could consider reinstalling this package from within Windows Update. After you succeeded, try to install Sonos from the link I provided.

Is this not dangerous to do ?

How do I need  to do this ? 

Thanks

No, nothing will explode. You're dealing with a Windows 11 problem, unrelated to Sonos. You'll have to reinstall certain parts of Windows by using Windows Update, to be found in the Configuration Panel.

In “Instellingen - apps” you should be able to remove or repair Microsoft visual C++ 2019 Redistributable Package x86. Try to install Sonos again after that.

i cannot find this app . (installed app ?, advanced app settings? standard apps,…. ?)

In Windows: Instellingen, then choose Apps.

and next ?

Look for Microsoft visual C++ 2019 Redistributable Package x86 in the search bar. Maybe you'd be better off looking for help on the Microsoft forums, for there is really no relation to Sonos.

In the right half of your screen you should see a list of the apps that are installed on your system. Choose Microsoft visual C++ 2019 Redistributable Package x8 and click “verwijder”. When installing the Sonos app it will probably prompt you to install Microsoft visual C++ 2019 Redistributable Package x8 again.

This is basic computer stuff. If you do not trust yourself to do this, ask a more knowledgeable person to do it for you.

I will do this. thanks anyway

What device? It’s not an ARM-based PC is it?

maybe because the Operating System is 64 bits ?

Windows 11-versie 23H2 (64-bits)

You say it's a brand new PC. Maybe it needs updating of it's software, before it's fully functional. If I were you, I would take that route: Instellingen → Windows Update → Naar updates zoeken.

had ik al gedaan maar alles is ok dus geen updates

Google GTranslate: I had already done that but everything is ok so no updates

Then you should remove Microsoft visual C++ 2019 and reinstall it: Instellingen → Apps → Geïnstalleerde apps → Apps zoeken Then type in Microsoft visual C++ 2019.

nothing found :-(

Try this.