S1 application does not show Apple Music playlist names. Everything is blank, but is otherwise there.

Forum|Forum|2 years ago
May 12, 2024
33 replies
4401 views

Like a lot of people I have not been happy with the new Sonos application. I decided to start downgrading my connect amps to the S1. Upon doing this, I use Apple Music and every tab works fine except playlist. When I go into playlist, they are all there, but all of them are missing their names. Everything is blank on the playlist tab except there are obviously separate playlist. When I click on one the songs are there, but the name of the playlist is not at the top. The tracks are playing and I can see the name of the tracks. I am unable to to determine the name of the playlist out of many of them. Is this a problem on my end or is what has become of Apple Music on the s1 application? Thank you.

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T

TheRamblinManAuthor

Renowned Enthusiast I

Apologies, I meant to include a photograph of what I’m talking about. Here is what I see under playlist.

B

Basexperience

Lyricist III

Like a lot of people I have not been happy with the new Sonos application. I decided to start downgrading my connect amps to the S1. Upon doing this, I use Apple Music and every tab works fine except playlist. When I go into playlist, they are all there, but all of them are missing their names. Everything is blank on the playlist tab except there are obviously separate playlist. When I click on one the songs are there, but the name of the playlist is not at the top. The tracks are playing and I can see the name of the tracks. I am unable to to determine the name of the playlist out of many of them. Is this a problem on my end or is what has become of Apple Music on the s1 application? Thank you.

Likewise - this started happening last week. I’ve just reinstalled the MacOS S1 app and - as before - all music services are fine apart from Apple Music, which has no track names. Apple Music playlists likewise have no names. Some collections have their thumbnail, but not all.

Given Sonos are currently fighting a sh*tshow for their new app, I wonder how long it’ll take for this to get fixed, or if it’ll get fixed at all…

We live in hope

I

InterlagosBlau

Lyricist I

I have the same problem. Started for me on Saturday. Still busted today.

T

TheRamblinManAuthor

Renowned Enthusiast I

I found the old app was on my iPad and had not been updated. With that app, I was able to downgrade my Connect Amps (7 of them, I think) back to S1. At least I’m able to use all of the devices I downgraded to S1 in the old app. This resolved two issues with me with my Connect Amp issues dropping out after Sonos maxed out the memory with their firmware updates, and let me go back to a decent app. The S1 app has some issues now but at least it’s playing and I can manage a queue.

T

TheRamblinManAuthor

Renowned Enthusiast I

I have the same problem. Started for me on Saturday. Still busted today.

Edit: Sorry for my below. Number 1 is not correct. What I was seeing was Apple Music giving the name of the playlist in the “artwork” by default. The name of the playlist was in that artwork, not showing in the usual space. If I change the artwork to say an artist picture, I no longer see the playlist name. Number 2 is still accurate.

Thanks for the response. I’ve been playing around with this and noticed a couple of things.

Any newer playlists I’ve created show the names. My older ones do not. As an experiment, I highlighted all the songs in a playlist (in Apple Music on my desktop) and created a new playlist from this one and just called it (copy) at the end. That shows up in the s1 app with no problem with a name.
If I add any playlist to “My Sonos” the names of the playlist show up there. I’m doing a combo of these two as a workaround at present.

I see the “tab” I'm on at the bottom is always blank. It shows the others I’m not on but the current tab is blank.

M

miles.canada

Lyricist I

Same here. All expected playlist are present and playable, but their titles are “invisible”. This is true in the S1 app on both iOS and MacOS. Sometimes on iOS after selecting a playlist the new playlist page shows with the correct title legible briefly but it then “disappears”, as if the text foreground font color is being equated to the background color. Makes me wonder if that be happening when displaying the “Playlists” page as well.