Hi @TheKen
Welcome to the Sonos Community!
Sorry to hear of this issue you are having with YouTube Music.
We are aware of an issue when selecting a larger playlist (100+ items), that multiple copies of it will be added to the queue. This affects multiple services and Music Library. We are investigating, but have no estimate for when a fix might be put in place,
I will update this thread when I hear of a resolution.
I hope this helps.
I'm experiencing the same thing. I'm glad it's not just me, but this needs to be fixed. Add it to the growing list of reasons why it may be time for a switch.
Exact same symptoms here.
Once the queue is filled up, no way to to start a playlist from the Sonos app - I need to rely on AirPlay, not convenient at all.
Besides, the only way to clear the 34400 queue is by using the Sonos desktop app, a shame there is no way to clear it from the ios app.
Also, as mentionned, please fix the not-at-all-random shuffle for “large” playlists. Mines are regularly 1000+, which is not at all uncommon.
Same for me. Once infected, it affects the ability to select and play any music, which defeats the purpose of this music system. App becomes unresponsive. It would be good to get this fixed.
Hi @TheKen et al
A community member (@Nerocris) has posted a workaround on another thread:
Basically, using the 3-dot menu to add the playlist to the queue works without issue.
I hope this helps.
Hi @Corry P
It does seem to help during a brief test. Thanks.
If I understand correctly... Do not press the play button shortcut on the app, press the 3dot menu button, then the play button.
Does the play button shortcut need re-establishing at code level?... Or if the play button were removed (an odd situation given the nature of the product), then the issue people would have would not be that the playlists make the system freeze, but that the play button is hidden.
Appreciating it isn't a simple fix else Sonos would have done it already, is the fix part of an upcoming update?
Hi @TheKen
It does seem to help during a brief test. Thanks.
Glad to hear it!
If I understand correctly... Do not press the play button shortcut on the app, press the 3dot menu button, then the play button.
Yes. Only in the meantime until this is fixed.
Does the play button shortcut need re-establishing at code level?
I think that is a fair assumption to make, yes.
... Or if the play button were removed (an odd situation given the nature of the product), then the issue people would have would not be that the playlists make the system freeze, but that the play button is hidden.
I don’t think it will be removed.
Appreciating it isn't a simple fix else Sonos would have done it already, is the fix part of an upcoming update?
Yes - definitely! Though, I cannot say which update. I think it's safe to assume this will be a priority, however.
I hope this helps.
Clearing the queue from a PC (windows) rather than App (android) also seems to be more effective.
Same issues here.
I've linked mine to Google nest and when I ask it to play music it doesn't. I can clear the que from my android Samsung. I clicked the bottom right hand button to see what's in the playlist (32000 songs) then click bin. And then I can use the app and nest voicencommands. But works once then I have to do it all over again.
Really really poor. I've not been impressed with anything sonos so far. Had trouble setting up, now this.
Hello
I have same issue. YouTube music playlist on the Sonos Android app grows to 30,000 plus and bogs my system down. I can't go from that playlist to another playlist. It wouldn't allow me to go to a different groups playlist. It would just continuously be searching.
I found a workaround though. If you go from a massive playlist to an individual song of another group then you can go to another playlist.
So funny, Sonos customer service said that this size playlist is normal and to by expected.
The three dot play option did not work for me as my cue grew as fast that way as just hitting the main play button.
