queue continues to grow, automatically

Hi ​@TheKen 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with YouTube Music.

We are aware of an issue when selecting a larger playlist (100+ items), that multiple copies of it will be added to the queue. This affects multiple services and Music Library. We are investigating, but have no estimate for when a fix might be put in place,

I will update this thread when I hear of a resolution.

I hope this helps.

I'm experiencing the same thing. I'm glad it's not just me, but this needs to be fixed. Add it to the growing list of reasons why it may be time for a switch. 

Exact same symptoms here.
Once the queue is filled up, no way to to start a playlist from the Sonos app - I need to rely on AirPlay, not convenient at all.

Besides, the only way to clear the 34400 queue is by using the Sonos desktop app, a shame there is no way to clear it from the ios app.

Also, as mentionned, please fix the not-at-all-random shuffle for “large” playlists. Mines are regularly 1000+, which is not at all uncommon.

Same for me. Once infected, it affects the ability to select and play any music, which defeats the purpose of this music system. App becomes unresponsive. It would be good to get this fixed.

Hi ​@TheKen et al

A community member (​@Nerocris) has posted a workaround on another thread:

Basically, using the 3-dot menu to add the playlist to the queue works without issue.

I hope this helps.

Hi ​@Corry P 

It does seem to help during a brief test. Thanks.

If I understand correctly... Do not press the play button shortcut on the app, press the 3dot menu button, then the play button.

Does the play button shortcut need re-establishing at code level?... Or if the play button were removed (an odd situation given the nature of the product), then the issue people would have would not be that the playlists make the system freeze, but that the play button is hidden.

Appreciating it isn't a simple fix else Sonos would have done it already, is the fix part of an upcoming update?

Hi ​@TheKen 

Glad to hear it!

Yes. Only in the meantime until this is fixed.

I think that is a fair assumption to make, yes.

I don’t think it will be removed.

Yes - definitely! Though, I cannot say which update. I think it's safe to assume this will be a priority, however.

I hope this helps.

Clearing the queue from a PC (windows) rather than App (android) also seems to be more effective.

Same issues here. 

I've linked mine to Google nest and when I ask it to play music it doesn't. I can clear the que from my android Samsung.  I clicked the bottom right hand button to see what's in the playlist (32000 songs) then click bin. And then I can use the app and nest voicencommands. But works once then I have to do it all over again. 

Really really poor. I've not been impressed with anything sonos so far. Had trouble setting up, now this.  

Hello

I have same issue. YouTube music playlist on the Sonos Android app grows to 30,000 plus and bogs my system down. I can't go from that playlist to another playlist. It wouldn't allow me to go to a different groups playlist. It would just continuously be searching. 

I found a workaround though. If you go from a massive playlist to an individual song of another group then you can go to another playlist. 

So funny, Sonos customer service said that this size playlist is normal and  to by expected. 

The three dot play option did not work for me as my cue grew as fast that way as just hitting the main play button. 

Same issue here; it’s very maddening.  Been going on for months, but it reached exhaustion over the holiday when my family was trying to queue up holiday music. 

I have now found the only ways to deal with trying to go to from a playing YTM artist station with enormous queue is either play an individual song from a different artist or completely erase the cue using the  trash can symbol in the top right corner.. only then will you be  'allowed' to leave that one streaming station. 

I am thinking the same thing. This issue has been going on for way too long.  The play queue is such a basic thing in this product to not have it fixed for this long.  This should be a huge shame for sonos!

Having too many sonos speakers at home is a significant cost for me to simply toss these out and switch.  The only reason I held out on buying more sonos products last few months is the sketchy software that we have no choice but to use with these speakers. 

I am now thinking it may be time to cut my losses and ditch these for a different product that don’t have full dependence on such lousy closed proprietary software.

I just ran into this issue. I’ve been using YouTube Music to play a “brown noise” album overnight for the past few weeks. It is basically an album of repeated tracks with no gaps. Today my Sonos system ground to a halt and I couldn't play anything from any of my music services, only radio stations. After about an hour of tearing my hair out I discovered I had a queue of more than 26,000 tracks. When I deleted the queue, everything returned to normal.

Add this to my list of Sonos garbage. I used to enjoy Sonos. No longer. Just another in a long line of things that never get fixed, according to what I just read in this thread.

Just keep telling them you won't buy any more hardware till they fix the app.

Please contact support and let them know about the issue as in another thread the Sonos rep indicated that they won’t fix it unless they get more complaints. 
 

I used the chat option and it only took about 20 mins. 

I’ve examined the same issue but with a total of 64815 songs…

Fact is (as per 24. Feb. 2025), when you start playing tracks from a folder (in my case NAS) using the S2 App (IOS), the list populates up to 64815 tracks…

Workaround: start the folders music by using the desktop App! Do not touch the S2 App!

After done, the S2 App will show/play the correct amount of tracks.

Same problem when playing my Music Library from a NAS.  I have fewer than 10,000 tracks in the library but the Sonos app (Android) shows 60,000+ songs in my queue and will only play a small number of them on shuffle.  Please fix this Sonos!

Also dealing with this problem playing from my Synology NAS.  Part of the issue was the NAS saving ‘snapshots’ in the shared folder that Sonos could see and load multiple duplicate tracks in my library.  Removed the snapshots and now the library only shows my 18,000+ tracks but I still can’t save the entire library as a single playlist.

Playlist saving is not a feature of the new app. You can do this with the desktop app however.
 

The desktop app also doesn’t suffer from the growing queue bug. Add the playlist with the desktop app and control playback with the mobile app. 

Yeah, what’s the point of the app if you can’t save and edit playlists on the fly.

I’m working on the desktop app and when I try to save an 18000 track playlist it says it doesn’t have enough memory and to clear previous queues.  I didn’t have this problem before the ‘update’.  Sonos says the playlists are saved on each speaker  as a distributed database.  I guess I need to factory reset all of my speakers again.