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Hi,

 

Do you know if Sonos will support Qobuz Connect ?

 

The Qobuz app has some features that the Sonos  app does not…

 

Thanks.

You may want to read the Sonos partners page. You’ll find that Sonos doesn’t integrate other people’s SDK/APKs. That’s the entire point of Sonos, they’re an open platform, who doesn’t need to maintain a thousand coders to update other people’s code changes. 

SONOS supports both Spotify Connect and Tidal Connect. Qobuz Connect is basically identical (it probably uses mostly the same code).


If you have Sonos units with a line in you could utilize a streamer that supports qobuz connect like a WiiM Pro while you wait to see if Sonos ever supports this. 

I have a WiiM ultra connected to my Sonos 5s Qobuz connect works well in fact it’s all I use for music these days 👍

You may want to read the Sonos partners page. You’ll find that Sonos doesn’t integrate other people’s SDK/APKs. That’s the entire point of Sonos, they’re an open platform, who doesn’t need to maintain a thousand coders to update other people’s code changes. 

SONOS supports both Spotify Connect and Tidal Connect. Qobuz Connect is basically identical (it probably uses mostly the same code).


If you have Sonos units with a line in you could utilize a streamer that supports qobuz connect like a WiiM Pro while you wait to see if Sonos ever supports this. 

I have a WiiM ultra connected to my Sonos 5s Qobuz connect works well in fact it’s all I use for music these days 👍

Yeah it’s a very positive thing for Sonos and other hardware that have line in, you aren’t locked in to one thing  (especially with the history of Sonos f’ing up their software and splitting support)  

 

I'm still waiting for Qobuz Connect to be integrated into my Sonos system. When will it happen?
 
 
 
 
 
 
 
I'm still waiting for Qobuz Connect to be integrated into my Sonos system. When will it happen?
 
 
 

 

Since Qobux Connect connecting to Sonos must be implemented in the Qobuz app, I believe that is a question for Qobuz.

I'm still waiting for Qobuz Connect to be integrated into my Sonos system. When will it happen?
 
 
 

 

Since Qobux Connect connecting to Sonos must be implemented in the Qobuz app, I believe that is a question for Qobuz.

I have the same answer fron Qobuz : it’s a question to Sonos…..
It’s a perfect or a vicious circle

I have the same answer fron Qobuz : it’s a question to Sonos…..
It’s a perfect or a vicious circle

 

Well you have to ask them if Sonos has access to the code for their app.  If they don’t, then their answer doesn’t hold up.  Plus, you are posing these questions to support personnel.  In my experience, they follow scripts, and have no idea what Sonos even is, never mind how it will integrate with Qobuz Connect.  How anyone considers interactions with low level support personnel to be definitive statements on technical capabilities and/or responsibilities boggles the mind.

Have you read the FAQ here? 

https://support.sonos.com/en-us/services/qobuz
 

As far as the Qobuz software, Sonos wouldn’t have access to the code base, so it really isn’t up to Sonos to ‘support’ it, it would be up to Qobuz to implement the already written API, and fold it into their own software. 

 

This ticket is about Qobuz Connect, recently announced

I'm still waiting for Qobuz Connect to be integrated into my Sonos system. When will it happen?
 
 
 

 

Since Qobux Connect connecting to Sonos must be implemented in the Qobuz app, I believe that is a question for Qobuz.

I have the same answer fron Qobuz : it’s a question to Sonos…..
It’s a perfect or a vicious circle

 

No, absolutly not.

Qobuz has released Qobuz Connect. It’s now on Sonos engineering to add support in their firmware, period. Qobuz has provided the necessary API. Sonos must implement the counterpart that uses it. Any other explanation from Sonos is a lie.

My question:
Mr. President, I would like to bring to your attention the complaints regarding the integration of Qobuz Connect into your SONOS systems. As you are probably aware, Qobuz has released Qobuz Connect. It is now available to Sonos engineering to add support to their firmware. Qobuz has provided the necessary API. Sonos must implement the counterpart that uses it. I might add that TIDAL has done so, and it works perfectly. However, being French, I would prefer to use a French streaming platform. After several months of Qobuz making the "Qobuz Connect" version available, we haven't seen anything coming from SONOS—I say "us" because there are many of us. Can we hope to see this implementation see the light of day, or is it definitely not? I look forward to your response so I can make a decision on whether to change our audio hardware or wait.

Respectfully,

And the answer from Sonos: 

Hi Jean,

Thank you for contacting Sonos, and the office of the CEO. I'm a senior member of the Sonos Customer Experience team.

I completely understand how important it is for you to have Qobuz Connect integrated with your Sonos system, especially given your preference for a French streaming platform. I appreciate you bringing this to our attention and sharing your perspective.

While I can't provide specific details on future updates, I want to assure you that our team is always exploring ways to enhance our product offerings and support a wide range of services. Your feedback is invaluable, and I will make sure it reaches the right people within our team.

We truly value your loyalty and hope to earn your trust back. Please feel free to reach out if you have any more questions or need further assistance. We're here to help.

Kind regards,

 

Moderator Edit - This is an email reply from the Sonos Customer Experience team that the user has copied to the community.

 

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