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Question

playing itunes music library after upgrade

  • 26 May 2024
  • 3 replies
  • 54 views

Despite a lengthy phone call, help was unable to get new Sonos upgrade to pick up my iTunes music library, keeps asking for logins and passwords, which I don’t have. Has worked fine for many years; have added additional speakers at considerable cost, and I now can’t access my 38,000 song iTunes music library!!!

so frustrating!!

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3 replies

Userlevel 1
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I’m having the same issue. 

 

My spouse has a smaller iTunes Library - on the same hard drive- and that one works. 

 

No word from Sonos on why I lost access to iTunes after the upgrade. Or when it will get fixed.

Userlevel 7
Badge +19

I’m having the same issue. 

 

My spouse has a smaller iTunes Library - on the same hard drive- and that one works. 

 

No word from Sonos on why I lost access to iTunes after the upgrade. Or when it will get fixed.

There is word from Sonos on a fix to some music library issues: 

I don’t know if that will sort your issues? 

Userlevel 1
Badge

Nope. 
 

Not a single word about fixing iTunes libraries that do not appear in the app.