Hello, this community has been helpful in the past but now I’m not hearing from anyone so I guess how to get help has also changed.  

I am going to reach out to Sonos directly for help but if anyone sees this who knows how to help, please let me know - thank you!!  just want to play music but spend more time troubleshooting off and on and kind of over it.  Months ago I copied my iTunes library to Music Center for PC and also updated my library path for Sonos to point to Music Center.  Was never able to completely organize my playlists from Music Center to Sonos correctly and could only do so by single song (dumb!).  That’s problem number one.  While I was able to get the library path to work with Sonos that all changed a couple of weeks ago and Sonos INSISTS on going to another music folder now.  I have tried everything, removing, readding, resetting, moving my music folder to the path it seeks, and nothing works.  What is going on?  Why is this so problematic?  Why is nothing simple with these systems?  Does anyone have a better system suggestion?  TIA for any insight!