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Question

Not able to register "Sonos Connect Gen2" after upgrading app (IOS)


The registration of my Sonos commect gen 2 is no loger working. Im able to fint the unit and add it to the list of speakers showing in the app / system settings, but not register it to my account. I have tried to reset the unit, restarted the app, used wi-fi and cat-cabel. No succsess. Any suggestions?

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2 replies

  • Contributor I
  • 4 replies
  • May 17, 2024

I have the exact same issue. Have you contacted the support team?


  • Lyricist I
  • 1 reply
  • May 24, 2024

I’ve got the same issue with my Connect Gen2.  Support said it’s a known issue and “they are working on it”


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