Honestly you don’t need to post multiple times. The frequent users of the community will view Recently Active Topics so they see all posts made. Plus, my last post subscribed me back to the thread, so I did get your email notifications too.

Ha, I bet you were hoping each time you opened the app that it would show a connection error!

Happy to hear that works for you. You will know how often you had connection issues, but hopefully over a prolonged period your system is more stable in this setup.

Next issue to troubleshoot is if you need to enable 2.4GHz for other devices, and/or the 5GHz isn’t giving good coverage in your household.

hello Mr T

thank you for your help.

i was not hoping for a non connection issue no, I promise you . I just want it to come on so i can play my music when I want to from where i want to in the house. I’ve had enough non connection issues - thank you. 
 

I was so excited when I purchase this years ago and I’ll be honest it’s a great sound. (And that’s coming from someone that spends £3.5k for Rockford fosgate for his car) 

it has been frustrating at times and perhaps I’ve vented a bit in here too (oops) my bad

point is, it’s doing what it says on the tin now thanks to you. 
 

the only thing I see connected to 2.4 is my watch so will need to see what that’s all about 

thanks pal, I’ll be sure to leave a glowing review kn here with thanks to you and your team. 
 

Not sure who you are or who you work for but ta

The regular posters on the forum like myself are just other Sonos users, wIth a couple of Sonos mods overseeing the community.

I don’t even work in IT. Reviewing posts in this community helped me around 5yrs ago when I had an issue playing Sonos Radio HD.

After learning how Sonos actually worked, I stuck around to help other users.

I’m sure you are relieved now you have a Sonos system that works with your router!

Enjoy listening to your music!

Thank you nice one. We need more people like you in the world.

Hopefully I can repay too with some help. 

I’m gonna post that every day on here for the next couple of weeks cause it puts a smile on my face

The official Sonos posters almost always have a 'Sonos Staff' tag following their user name. 

Oh dear

Well that lasted long…

Try force closing and reopening the app.

Did you enable 2.4GHz band again?

Edit: In addition to the actual BT Smart Hub 2 router, do you have any extenders/boosters?