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New App - Room Assignments


We have multiple rooms with Sonos Connect in each.  The new app is randomly switching rooms.  For example, we check the circle, see a check mark and select ‘apply’, music plays for a moment or even a while but then will - on its own - the app will change over to a previously selected room.  Anyone else having this issue or Sonos you have a suggestion?

Best answer by Bumper

Lots of owners reporting this issue. I don’t think Sonos has an acknowledged this bug yet though. Probably going to ignore until/if they fix it. 
 

Some owners have said that if they rename their rooms the issue goes away. Maybe it will work for you. 

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6 replies

  • Lyricist II
  • 3 replies
  • May 28, 2024

Exact same issue- across multiple devices in our home. Also in order to switch a room I have to group the room I want to control with whatever room the app has chosen, apply, then go back and de-select the first room. Trying to change by simply selecting the room I want and pressing apply reverts back to the room Sonos wants to be on. Then it switches back anyhow after a few minutes.


  • Lyricist II
  • 3 replies
  • May 28, 2024

Also- once I get something playing on the room I want, and I open the app (which has reverted to the room it wants) selecting the room I want stops all music.  This happens on 3 iOS devices. Yay.


Bumper
  • 1767 replies
  • Answer
  • May 28, 2024

Lots of owners reporting this issue. I don’t think Sonos has an acknowledged this bug yet though. Probably going to ignore until/if they fix it. 
 

Some owners have said that if they rename their rooms the issue goes away. Maybe it will work for you. 


  • Lyricist II
  • 3 replies
  • May 30, 2024

Thank you bumper! After renaming one of the speakers I can switch and group using the checkboxes. 


  • Lyricist I
  • 1 reply
  • June 6, 2024

This room switching is happening constantly and it is maddening. This new app is incredibly glitchy and unstable. 


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  • Enthusiast I
  • 24 replies
  • June 6, 2024

This is one of the most annoying aspects of the new app!

administrators: please feed this upstairs!

also: the new app is no place for adverts!!!!!


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