Hi! I’m a long-time Sonos user who recently (1) replaced my Windows computer and (2) added a NAS drive to my network. The NAS is a Buffalo LinkStation 220. I have 5 separate music folders that Sonos accesses (I used to have one but it stopped automatically updating and Sonos asked me to break them out into 5 different folders about 9 months ago). I transferred those 5 folders from the old computer to the new one. I then transferred those 5 folders from the new computer to the NAS. When I tried to link to those folders from Sonos, it only linked to three of them (I could link to all 5 from the new computer). The other two got an error saying the link was bad or the drive was turned off, neither of which was true. Those two folders were essentially two iTunes library folders. The other 3 folders were only mp3 music files. I spent 90 minutes on the phone with Sonos and their tech eventually said it must be an issue with the Buffalo NAS. I contacted Buffalo and they said it must be a permission issue with iTunes. I did realize at that point I hadn’t authorized iTunes on the new computer but after doing so, I still got the same error. So at this point I am on the verge of sending the NAS back and keeping music on my HD for the time being but I really want a NAS to work.
Any thoughts from the community?
Thanks in advance.
Best answer by Corry P
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