my widget disappeared on my Pixel 6 pro w/ Android 14

Veronica W. with Sonos Customer Service responded…   “With the update to the new Sonos app, a few features that were part of the Sonos S2 app are not available at the moment but will return in a future update. We do not have an estimated time for the next update but our engineers are aware and working on this.”

Ouch. I’m stunned they would make such a rash move. The app is already terrible on iOS. Now they’re crippling the Android experience. Did Elon buy them out..?

Thanks, you're a hero!! What were they thinking!! And just deleting the alarms function… are they crazy? Thankful to have the widget back. And i'm not updating my windows app any time soon…Don't they have a test group before they launch a new app? Sonos is going to lose a lot of customers with this stupid behaviour..

Wow, you are amazing! Thanks a million for helping us all with this update issue... Calm has returned! As has my music, widget and multiple alarms! 🙏🙏

Thanks I've followed your advice and widget back now.. won't upgrade now until app is stable and android widget supported..

How we will know when all troubles will be solved ?

Aside form the Sonos Staff post here with proposed dates all you can do is look for new Staff posts or announcements via e-mail.

@micdalco  - Genius.  I have my widget back, and the sleep timer!  Thank you very much for sharing this.

Hello all.  I am trying to figure out which version of the APK to download. There are two options with different architectures. The instructions say to download another app to see my system specs, but it is not available for phone. I have a Samsung Galaxy S24 that I bought in the US. 

Any help on this is much appreciated.

After that, I’ll have to find a YouTube video on installing an APK.

Thanks!

You need this one :  sonos2_16.1-780151031.apk

You don't need a video uninstall the actual update

And click on the APK you just download , this is it 

I got it downloaded and installed.  Thanks everyone!

Also.... Once you've reinstalled the v16.1 previous app.... If you haven't already, go to Settings > App Preferences > Product Setup, and make sure Allow Pop-up Messages is turned off. Otherwise it'll bother you with update alerts to the new rubbish v80 app which you don't want! :) 

And don't forget to block AUTO UPDATE on Sonos App on Google Play Store 

Yeah, my widget is gone. Super bad deployment for Sonos. Must be payback for Google for reversing the multiple speaker lawsuit. In any case the customers should bare the brunt of their beef with Google. Definitely leaves a bitter taste in my mouth.

What a load of crap. 

My widget disappeared. 

My system cannot be found. 

The new app is nothing short of a nightmare and totally counter intuitive. 

I don't need this garbage when I want to chill at night and listen to a bit of vinyl before bed. 

Uninstalling and rolling back like most on here. 

Terrible, Sonos and it's not the first time. 

Do you not care about your customers?  Who the hell beta tested this heap of doo? 

So I uninstalled the new app, downloaded the old app, turn off automatically update. All was back to normal for a few days .. alarms, widgets all working normally! 

Unfortunately the app STILL updated again! 

I've uninstalled and reinstalled the older version again and turned off automatically update again.

I'm wondering why it would still auto update? 🤔 

Exactly the same here this morning. 

Old app updated without permission and now I have no widgets again which are essentiall for me. 

It's a sad day but I'm sick of fighting with constant problems with my Sonos system. 

Im going to look at alternatives.  I can't continue to invest in this, it's too unreliable.  I like to be master of my own destiny and not suddenly find that somebody somewhere is deciding for me when and how my system will, or won't work. 

I shall start to look at replacing it all.  I'm sure a traditional amp hooked up to my Rega will sound better anyway.  Sonos was just for convenience but it's become inconvenient so time to move on. 

I've contacted german help desk today and- you won't believe it- the man on the phone didn't even know what a widget is! I spelled it three times and then hang up. Its a freek show. Unfortunately their hardware is very good…

I hope the Sonos Android App Product Owner will comment on this thread with a roadmap for bringing back the widget support.

Nearly half way through June & it’s starting to look like they don’t plan to restore the Android widget. I’m also going to have to revert & prevent updates on mobile <facepalm>

Why do the sonos forums exist if none of their dev/admins ever contribute to the conversation or review & pick-up the feedback for feature enhancement?

Thanks for including the APK link

Thanks for this. Was wondering if I could update yet.  Sounds like the answer is no.

I was going to update also , but I guess I still have to wait 

I've reverted and disabled updates only to have it push through it's own update disable function and force update to the newest (broken) version. 

Have reverted again & have yet to see it push through again. 

As much as I was underwhelmed by the previous version of the app, it makes me happy to have to widget back & have a UI that makes some linear sense.