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Music Library will not play in my sonos system

  • September 8, 2025
  • 6 replies
  • 124 views
N

I have had my Sonos system for many years without an issue until the new app was released.

I use the S1 app successfully until recently, when the system stopped working.

Through trial and error and help from websites I have got the system working and managed to connect and load my music libraries.

All the songs and artwork is loaded and visible. However, it won’t play. It keeps saying there is an error and won’t play.

Apple Music and radio etc all play fine, but My Music library will just not play. Any solutions very welcome. Thanks 

 

 

 

 

 

6 replies

Stanley_4
  • Stanley_4
  • Lead Maestro
  • September 8, 2025

What error?

AjTrek1
AjTrek1
  • AjTrek1
  • September 8, 2025

Have you asked the App to scan the location where your libraries are stored for content? If not please do so and that may correct the issue.

Together Everyone Achieves More = T.E.A.M.
N
  • North five
  • Author
  • Contributor I
  • September 9, 2025

When I play a track from the music library an error message comes up, showing the file patch for the track but saying unable to play ?

the tracks play when I try opening in iMac file finder/ explorer so I know that they are not corrupted. Sinis just seems unable to play them ?

N
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  • nik9669a
  • Senior Virtuoso
  • September 9, 2025

Might this be anything to do with the dropped support of the very old SMB v1 that occurred a short while back?

Airgetlam
N
  • North five
  • Author
  • Contributor I
  • September 9, 2025

This is the error message that I get. All artwork loaded and song titles etc, but can’t find or play the tracks ? 
actually had to reload again today as it all dropped off. Time to give up I think.

sadly I think I will be changing my old system for a new system - and it won’t be Sonos after this .

U
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  • User117655
  • Renowned Enthusiast I
  • September 9, 2025

As long as share is SMB2 or above, possibly relevant:

 

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