Hi, my wife and I both play our Shazam tracks via our iPhones through our Sonos amps. For some reason a few weeks ago it started only listing and playing her Shazam tracks on my app. I have no idea why it has stopped accessing mine as the Shazam app has them listed correctly. It is really annoying as I can no longer just play them as a playlist, as I used to.
Any suggestions as to how to solve this would be much appreciated!
Best answer by Sotiris C.
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+14
Hello
Shazam is not available as a Music Service in the Sonos App, so I imagine you are using AirPlay with your iOS devices to play via your Sonos Amp.
Whatever change happened to the Shazam application, I believe you will have a better chance getting some answers if you reach out to Apple who owns Shazam.
If I have misunderstood something, please let me know.
I hope this helps.
Thanks so much for your reply. It plays Shazam through Apple Music as a playlist but I have now realised that my wife’s entire Apple library has replaced my own on the Sonos app on my iPhone. Would you know why that could happen?
+14
Hey
Sounds like you need to add both yours and your wife’s Apple Music accounts to Sonos, so that you can choose which one to browse.
Have a look on our Support Article Use multiple accounts for the same music service.
Let me know if this helped.
Thank you! I knew it would be something simple. Not sure why the Apple account dropped off but it’s back now. Much appreciated.
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