New to Sonos and so far not having a great time. The main thing I want to do is have playlists that I put together in iTunes play through my Sonos One via either Alexa or Sonos app on my iPhone.
After spending a while trying to get smart playlists to show up in Sonos and failing, I discovered the best I could do was to copy all the songs from smart playlists into a basic playlist and that would show up under “My Music” within Apple Music on the Sonos app.
I thought that had solved it, but if I try to play the playlists - either via the Alexa or the app - the best I can get is that sometimes they will play alphabetically...but no fun hearing same songs in same order, and cannot get shuffle to work. Alexa either plays the playlist in alphabetical order or does nothing, and the app gives me spinning wheel then message “an error occurred while adding tracks to the Queue (1002)”.
I can see messages going back several years from people who have had variations on this problem so I am hoping by now Sonos have got a solution. All I am after is playing the same music in the same way I can easily on my Macbook or my iPhone but doing it through my new Sonos One.
