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I recently got a few Symfonisk speakers, and encountered and issue when adding youtube music, my primary streaming service, to my account. When i go to access my playlist, most being over 100, with a few encroaching on 500, i find that the list will loop after the first 100 or so songs, meaning i am unable to view any songs in my playlist after the first 100.

 

Steps to reproduce the issue:

  1. Add Youtube music account
  2. Open any playlist over 100 songs
  3. Scroll down the playlist until you reach the 100th song, and voila, you will see that same section of the list repeat over, and over, and over, and over, and over!

This is an issue I've had for a while, i had a Sonos play:1 a few months back, and it had the same problem. I've tried uninstalling and reinstalling the app, using different phones, and as previously noted, even using completely different products, all with the same problem.

I can add any more details if necessary, but in my case, it really is as simple as that, nothing really more to note. And without native Sonos support in the (admittedly, also quite buggy) Youtube Music app, this really puts a damper on my otherwise wonderful and reliable Sonos system.

 

I appreciate any feedback or help regarding this issue!

-jornthree

Hello ​@jornthree, welcome to the Sonos Community!

I am sorry to hear you are experiencing issues browsing your YouTube Music playlists within the Sonos App.

Just for confirmation, you are talking about uploaded content within YouTube Music, correct? If that’s the case, this is an experience limitation with YouTube Music, and that the issue has been reported to our partners at YouTube.

As a workaround for the above, you can still search for and play all uploaded content, even if it is not displayed when browsing and you can still add search results to My Sonos / Favorites within the Sonos App.

There are quite a few threads and conversations in regards to this limitation in our Community and around the Internet if you’d like to have a read.

If your issue is not in regards to uploaded content within YouTube Music, feel free to share screenshots here for additional information and you can also contact our Support Team after Submitting Diagnostics for live troubleshooting.

I hope this helps.


YTM has had issues with their paging code for a very long time (eg ask for Items 100-199 but get 0-99). 

Have you tried the Desktop apps? If memory services they should still work.


Sure! Here are some screenshots of the issue. While i.do have quite a few uploads in my library, this playlist shouldn't have any. These screen shots show the final set of songs I can see in the list, as well as one showing the amount of songs in the example playlist. If this is an on googles end, though, then I'll probably send a bug report their way, as well. Wouldn't be the first time I've encountered a big with YouTube music, far, far from it haha.

 

 


I've a similar issue and the fault doesn't seem to be with YouTube Music.   In the past, I uploaded several hundred albums to my YouTube Music Premium account when I went digital.  For some reason, the Sonos app only shows album uploads into the letter "C" - all of the albums starting after "C" (which is most of the collection) are invisible on the app.

The reason that I say that this is a Sonos issue is that I can see, browse and select from my entire collection of uploads if I use the desktop app. 

What's the problem here? 


What did the Support team say, when you submitted tour diagnostic and called in about it?


They said that they were aware of the issue and working on it.  That was months ago.