Hello all, I have long struggled with an issue where Sonos PC app will not correctly ingest my playlists. I use iTunes to manage my playlists. I have my iTunes xml file stored in the drive where my music library sits. Every time the Sonos PC controller indexes the iTunes xml file, it skips a big chunk of my playlists, and I can’t figure out what the logic is on the playlists skipped. Does anyone have a suggestion on how to force the Sonos controller to import ALL of the playlists from iTunes (around 50 to 60)? Thanks.
Answered
Indexing my music library / all playlists not imported
Best answer by Airgetlam
If you’re looking to get a response from Sonos, your best bet is to call Sonos Support directly to discuss it.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.
There are only a very few moderators from Sonos who frequent these forums.
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