help with “liking” a song - Pandora

Hello ​@Lynzee, welcome to the Sonos Community!

I am sorry to hear you are experiencing an issue when trying to like a song in Pandora within the Sonos App.

It is not possible for me to reproduce as I’m restricted by geo-location since I live in the UK and Pandora is not available here.

Does it go through if you attempt to like(rate) a song via the Pandora App or If you use a different device (smartphone/tablet)?

As a troubleshooting step, you can remove and re-add Pandora in the Sonos App and try again.

If you are still getting the “operation failed” error message, please contact our Support Team for live troubleshooting.

I hope this helps.

Same issue within Pandora.

App - updates

iOS - 18.2

Pandora account removed & re-added

”operation failed” when songs are liked or disliked

100% a Sonos issue.  Let’s be honest, it is.  Also why even have an option for “preferred music service” if after any update it returns to Sonos as a default.  I miss when Sonos worked well, I used to hold it on a pedestal like Lutron Homeworks/RA.  But just like RA3 and QSX depend on the cloud so does Sonos, only exception what ever cheap fly-by-night cloud Sonos uses is dark.  
 

Profits before performance & quality.

100% a Pandora issue: a customer using my Sonos app reports similar behavior. Pandora’s SMAPI service seems to be returning an error. If I get time over the holidays I’ll try and dig deeper.

Like/dislike works fine in the Pandora app. Just not when I’m using Pandora on Sonos app.