Contolav, 

As I noted, I'm not a dev. I will do the delete/ re-install. I'll be curious since she has never had anything containing Napster on her phone and we have never had a napster account on our phones or anywhere else.

Also, so many others having the same bad data seems statistically unlikely unless Sonos provided it. 

Can your windows Sonos app run our older products along with our play 5 and play one? I wouldn't mind having a better Sonos interface on our laptop.

Thanks for offering a possible fix. 

Oh yeah, all my apps run on all Sonos hardware. I even have a Play:3 deliberately frozen at version 6.2 to make sure I don’t accidentally break old systems.

The mapping of music services to icons (and names) is not done in the app itself: the app downloads configuration data from sonos.com that maps music service ids to icons (among other things). There are also different icons for different device types (eg Desktop icons are round pngs, iPhone are square svgs). My theory is that this data (for S1) went awry for a period of time, and your wife’s phone pulled it down at this time. The data is fixed now, but I am guessing the cache on your wife’s phone is stale, and not updating for some reason. Forcing a clean uninstall/reinstall should get the new, accurate data.

Hi ​@AustinJerry, 

Apologies for not having an update for you. Like ​@Stanley_4 suggested, our engineers were on holiday so I haven’t had any update. I was also out for a few days, and had nothing extra to share on the days I was here.

Just to let you and the others know in this thread, I’ve shared the diagnostics you’ve provided with the team. If I hear of any changes or updates to this issue then I’ll post them here.

Thank you all for your patience during this time.