Hi all,
may be having a brain fart but I can’t seem to find specific radio stations on the app, namely Radio Chemical and the Thom York station.
I’ve used the search button and it’s given me nothing. A search through the station lists has also given me nothing.
any results I do get tend to come from my Apple music.
at a bit of a loss so any help greatly appreciated.
steve
Best answer by controlav
Can you try on another device? If that works, then the lack of Sonos Radio as a search option would imply a corrupt service manifest. You could try a “reset app” which I assume clears the local cache on the phone. If the other device fails in the same way then I can only suggest contacting Sonos support to figure out why your system is broken.
+24Works for me, when I spell the name correctly:
Mate, appreciate the reply. As a Jock I feel that I can spell fairly well.
So you’ve found it, what am I doing wrong? Do I not have something selected? Or am I looking in entirely the wrong place?
much appreciated so far…
steve
+24So you’ve found it, what am I doing wrong? Do I not have something selected? Or am I looking in entirely the wrong place?
much appreciated so far…
Well lets start with what device you are using and what exactly are you trying?
I’m using the S2 app on an iphone12.
im using the standard search bar and inputting the names of the station I saw on the recent Sonos email.
I’ve tried searching through the Sonos radio tab but to no avail.
steve
+24Here’s what i am doing on my iPhone:
Tap the magnifying glass at the bottom of the screen
Type in “thom yorke”
Scroll the header then tap on “Stations”
If you have a button saying “search all”, tap that (else the search will be limited to the first service)
Scroll if necessary to Sonos Radio section.
Profit.
I don’t have a button to search all and Sonos Radio isn’t on the search bar. In my services tab Sonos radio is there along with other services I have added.
Seems to me that my search always defaults to iTunes?
+24Can you try on another device? If that works, then the lack of Sonos Radio as a search option would imply a corrupt service manifest. You could try a “reset app” which I assume clears the local cache on the phone. If the other device fails in the same way then I can only suggest contacting Sonos support to figure out why your system is broken.
Thanks for that. Will check it out on another device when I get back from work.
Appreciate the assistance 👍
Steve
+18Even when I spell Thom York (no e) I get the same result as
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