When will this company be held responsible for this? I’ve spent thousands on hardware and can’t use it because they decided for no reason to force this faulty software on us . They’ve had months to fix it and it only keeps getting worse
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Please describe for us your network and Sonos setups. We may then be able to help you resolve the particular problems you are having, which are almost certainly nothing to do with what you think they are.
I suspect your post is a drive-by, one-off troll post, but I’d be delighted to be proved wrong and try to do something constructive.
John B wrote:
Please describe for us your network and Sonos setups. We may then be able to help you resolve the particular problems you are having, which are almost certainly nothing to do with what you think they are.
I suspect your post is a drive-by, one-off troll post, but I’d be delighted to be proved wrong and try to do something constructive.
Or, if you genuinely want a class action, get it started and post on here telling folk how to join it and who to contact.
Love the sarcasm and name calling. Seems like you really want to be constructive.
If I am reading this correctly the gist of this message is to point blame at my setup (which has worked for years without issue) as opposed to this joke of an app that SONOS prematurely rolled out? Your gaslighting may have been effective except I have the internet. I can see that I am not alone in having these issues. And when I say issues, I mean there are new issues every single time I tried to use the equipment.
You post looked like a troll post to me and I apologise for misinterpreting. The offer of help was genuine.
I don't much care for the new app but my system is functioning normally. As are those of several friends and family.members, and I suspect are the vast majority of Sonos customers. That statement is based on having seen the deluge of posts when quite small bugs with narrow applicability have slipped through.
Nobody is blaming.anyone or anything for your problems. Just.saying a look with open minds would be worthwhile.
TWalsh wrote:
Love the sarcasm and name calling. Seems like you really want to be constructive.
If I am reading this correctly the gist of this message is to point blame at my setup (which has worked for years without issue) as opposed to this joke of an app that SONOS prematurely rolled out? Your gaslighting may have been effective except I have the internet. I can see that I am not alone in having these issues. And when I say issues, I mean there are new issues every single time I tried to use the equipment.
I think you’ll find better information about a class action lawsuit, if one exists, on a different forum. Reddit maybe? Perhaps google can help you find a website that lists lawsuits you can join? I don’t know. My understanding is that such a suit does not exist yet and is unlikely to ever be created. You can search the Sonos forums on the topic ‘class action’ and draw your own conclusion.
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