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Cannot reconnect spotify to sonos after sonos update

  • 31 July 2023
  • 3 replies
  • 46 views
A

Hi, I’ve just updated my Sonos speaker and I can no longer search for Spotify - is there an issue with Sonos?  Or Spotify?

 

Thanks on advance

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Best answer by Jamie A 1 August 2023, 10:05

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3 replies

Airgetlam

There does appear to be an issue, Sonos has not yet updated status.Sonos.com, but there are already many threads. 

Bruce
Airgetlam

And, Sonos updated as I was replying. 

Bruce
Jamie A
Userlevel 7
Badge +16

Hi @Angel244, welcome to the Sonos Community!

As Bruce suggested, there was a service outage with Spotify. An update was posted on the status page but this has since been resolved.

If you’re still unable to use or see Spotify in the Sonos app then please do the following in this order:

  1. Reboot your Router.
  2. Reboot your Sonos speakers.
  3. Reboot your controller.
  4. Remove and re-add Spotify in Music Services.

If you’ve followed these steps and you’re still having issues, then please reach out to our support team for further assistance.

I hope this helps!

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