Skip to main content

Several more Sonos releases have been and gone, and yet there seems to be no progress with restoring what should be basic functionality in the App which would greatly improve the User Experience:

  1. Still cannot save the current Queue to a playlist. Such a basic feature.  The Sonos Windows App can do this, as can third party Apps. Why do Sonos think this should not be included in the IOS App?
  2. After playing a radio station still cannot revert back to playing the current loaded queue with the App.  Again easily done in the Windows App and third party Apps.  Would it be so difficult to add a button to the now playing screen to get back to the queue?
  3. Alarms can be created, switched on and off - but once created they cannot be deleted?

I think Sonos would be better off spending their time restoring some of these simple User Interface issues, rather than seemingly concentrating on secondary issues such as controlling Hue lighting via Sonos voice commands.

Alarms can be created, switched on and off - but once created they cannot be deleted?

 

Alarms can be deleted. Select the alarm you want to delete, scroll to the bottom and select Delete Alarm.


Maybe this will help. 


Saving the queue and preventing automatic queue deletion are crucial features that matter greatly, and their absence has been frustrating, especially since other queue-related functions have returned while this one remains missing. The ability to save the queue has always stood out as a favorite and essential part of the experience, so it is disappointing that there’s no sign of its return. 

It does appear, based on what has been shared in forum threads and Reddit discussions, that the deletion of the queue whenever a radio station is played is considered normal behavior by Sonos and not actually a bug (based on my recollection, which I would be happy if it is incorrect). While this may reflect the company’s intended design, it is certainly hoped that feedback from users will lead to reconsideration and restoration of both queue persistence and saving capabilities in future updates.


Alarms can be created, switched on and off - but once created they cannot be deleted?

 

Alarms can be deleted. Select the alarm you want to delete, scroll to the bottom and select Delete Alarm.

Thanks - I stand corrected.  I’d not scrolled down far enough to see the delete option.


Maybe this will help. 

This details how you can add individual songs that you have searched for to a playlist.  However, if you have created a queue of tracks there is no way (in the App) of saving the queue as a new playlist.


Saving the queue and preventing automatic queue deletion are crucial features that matter greatly, and their absence has been frustrating, especially since other queue-related functions have returned while this one remains missing. The ability to save the queue has always stood out as a favorite and essential part of the experience, so it is disappointing that there’s no sign of its return. 

It does appear, based on what has been shared in forum threads and Reddit discussions, that the deletion of the queue whenever a radio station is played is considered normal behavior by Sonos and not actually a bug (based on my recollection, which I would be happy if it is incorrect). While this may reflect the company’s intended design, it is certainly hoped that feedback from users will lead to reconsideration and restoration of both queue persistence and saving capabilities in future updates.

To be clear when you play a radio station is does not ‘delete’ the queue.  The queue is still there, but there is no way to get back to it from the Sonos App.  If you use the Windows App then the queue remains visible and it can be re-started.  This was also always possible in the IOS App before the May 24 update - when the radio was playing there was a button in the bottom left of the screen that would take you back to the queue.


In my usage of the Sonos iOS app, I use the term ‘delete’ to describe the situation as the queue is functionally inaccessible from my chosen app. 


The situation with the queue is especially frustrating for me since we often switch playback between TV and music. I can’t believe this is still an issue, as the queue is clearly still there but inaccessible from the iOS and Web apps (speaking as a Software Engineer with 25+ years of professional experience). I don’t have a Windows machine easily accessible and the macOS app does not support Apple Silicon without Rosetta (another pet peeve), leaving the queue out of reach.

The only workaround I’m aware of for preserving the queue, which is not always convenient or desired, is to group the TV system with another speaker. Then the queue will be accessible on the secondary speaker after the TV makes it inaccessible there, which allows re-grouping the speakers to get it back.


As a software engineer you might want to dig out as many details of the Sonos mess, from Sonos and others, as possible to see just how bad the development process was hit by the old CEO and poor decisions. Bring a towel, you'll likely cry.