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Amazon Music Issue - No music will play - "Requested operation failed. Please try again."

  • 25 November 2020
  • 4 replies
  • 541 views

I tried opening up Sonos to play music from my Amazon Music Unlimited account today, but nothing will play.  I can see most of the music, including Amazon playlists, my artists, etc, but it won’t show my playlists or play any music, giving the “Requested operation failed.  Please try again.”  The music is playing on my phone through the Amazon Music app and I can play music via other sources, such as Pandora, through the Sonos app with no issues.  

I have submitted a diagnostic report - 2135087960

Best answer by nik9669a


https://status.sonos.com/ There is a service problem. 

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4 replies

same thing happening here


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  • Senior Virtuoso
  • 5252 replies
  • Answer
  • November 25, 2020


https://status.sonos.com/ There is a service problem. 


  • Author
  • Contributor I
  • 2 replies
  • November 25, 2020

Thank you, @nik9669a 


  • Lyricist I
  • 1 reply
  • November 25, 2020

same thing happening to me!


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