Why is the Sonos App (for Mac) the worst piece of software on my entire computer?

  • 16 September 2021
  • 6 replies
  • 157 views

The Sonos app cusses a mild headache. The app is awful and every aspect is so horrible that I don't know where to start.

Please start over.

I often end up using my phone, headphones or internal computer speakers just to avoid opening it.


6 replies

Really? Worse than iTunes? 

Really? Worse than iTunes? 

Probably not.

But for the same reason, I have never used iTunes. So yes, the SONOS app IS the worst app on my computer.

Nothing is worse than the Sonos controller for Mac. NOTHING! It almost never works. I get the beach ball constantly. After almost 6 months I decided to try it again to see if I could get it to work, It worked a week, then there was a system update and once again it will not work. 

How can you say iTunes is worse than anything. At least it works consistently. I am really disgusted at how crappy this app is. There is no excuse for the crappy app except incompetence. 

Odd, I’m using it every weekday (while working) on an intel Mac that’s a couple of years old, running MacOS 12.4 and I’ve never got a beach ball. It’s totally responsive for me. I run it less frequently on an M1 Air, and it also runs without issue. 

Since you’ve not really supplied us any information on which to build a tentative mental image of your setup, have you tried submitting a system diagnostic within 10 minutes of experiencing this problem, and calling Sonos Support to discuss it?

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

 

I am on a 16 inch MacBook Pro running macOS Ventura. Bought the Sonos Play 1 off a second hand site really cheap only to realize that it doesn’t work with Bluetooth.

The Mac app is absolutely painful to use. For one, volume is independent to Mac OS, none of the control on the keyboard works with Sonos. Keyboard shortcut for Play / Stop is Command+P, volume control is Command + / -, the app ignores this thing call Podcasts. No Podcasts at all.

Search, oh my God, you can only search either by artist, album, song or playlist, there is no search across them. I used to think Amazon Music was bad, this is on a league of its own. Please do something about it. Please. 🙏🏻

I am on a 16 inch MacBook Pro running macOS Ventura. Bought the Sonos Play 1 off a second hand site really cheap only to realize that it doesn’t work with Bluetooth.

The Mac app is absolutely painful to use. For one, volume is independent to Mac OS, none of the control on the keyboard works with Sonos. Keyboard shortcut for Play / Stop is Command+P, volume control is Command + / -, the app ignores this thing call Podcasts. No Podcasts at all.

Search, oh my God, you can only search either by artist, album, song or playlist, there is no search across them. I used to think Amazon Music was bad, this is on a league of its own. Please do something about it. Please. 🙏🏻

Sonos haven’t developed the Mac app for years. It is a dead man walking.  It isn’t going to change.

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