The EQ shortcut was a useful feature of the previous app.

The question was asked in the last Office Hours on Reddit. Unfortunately, the Sonos reply there didn’t imply that restoring the shortcut to EQ was in any way forthcoming.

https://www.reddit.com/r/sonos/comments/1ll7njg/comment/n03rac9/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

Your post is more likely to be marked as a feature request given the volume EQ shortcut has never been available in the new Sonos app.

I’m not exactly sure what “Office Hours” is, but from what you’re saying, it sounds like Sonos made a promise they can’t (or won’t) keep. And that’s really frustrating.

This feature — the volume button shortcut to the EQ — was something I used daily. At my workplace, I could easily adjust the sound to hit the sweet spot no matter where I stood in my shop. My kids could boost the bass when watching movies or playing games, and I could quickly switch it back for music listening. That flexibility made a real difference in our day-to-day use.

Honestly, this shortcut was one of the key reasons I chose Sonos over other audio platforms. So when Sonos promised it would return, I felt more at ease about the new app and decided to give it time. But now, if they’re starting to talk about not reintroducing it at all — that’s more than just disappointing. It feels like a breach of trust.

This situation really highlights one of the biggest downsides of closed, app-dependent ecosystems like Sonos: you never know when your favorite features will just disappear overnight — and you have no control over it. As we’ve seen across Sonos user groups on Facebook, many users are now hesitant to update at all, because “update” has started to mean “downgrade.”

I still hope Sonos will follow through and re-add this feature as they said they would. But situations like this seriously make me reconsider investing more money into the system. Reliability and trust matter — especially for those of us who’ve been loyal to the platform for years.

Office Hours is a monthly Q&A session where questions asked by the Reddit community are answered by Sonos employees.

r/sonos appears to be the favoured platform for Sonos engaging with their users.

Actually found this thread from 10mths ago.

The thread was marked as a feature request.

I would also like its return. It doesn’t appear to me that restoring the shortcut EQ in some capacity is being given any sort of priority. It’s been unavailable for the past 14mths, whilst other questionable design decisions are introduced in app updates.

Plus one requesting the return of this feature, please Sonos.