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I have a Sonos 2 system. Version 17.2. Build 9006717. 1X Beam with 2x Play 3. Recently tried to map sonos to iMAC  OS 12.7.6 music library for the first time and was unsuccessful. Sonos does not seem to recognize the music app file name which was:

/MacintoshHD/Users/joestevens/Music/Recovered Music Library/iTunes Media

I changed this to: /MacintoshHD/Users/joestevens/Music/Music/Media

When I add the folder from NAS, Sonos setup window doesn't seem to recognize the name and the NEXT button is greyed out. There is a an option to “update music library now” in the MANAGE tab of the Sonos dashboard- but Im apprehensive about enabling that since there is little to no info as to what this means or the consequences. 

Ive confirmed the permissions are correct, File sharing and SMB are enabled and both are on the same WiFi network.

 

I suspect this has something to do with the music file name?

Betting the path name is too long.

Good luck finding the limit, I tried and failed.

Looking at the FAQs for answers, none seem to jump out at me, despite this being a fairly ‘old’ OS, it does claim to be supported. I’d be awfully tempted to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

That being said, Sonos has, in the last year or so, changed the way they’re reading files, both via SMB, as well as on computer hard drives. I’d also be tempted to delete the whole thing, and then set it up again, following the FAQ, starting here. 

There is a an option to “update music library now” in the MANAGE tab of the Sonos dashboard- but Im apprehensive about enabling that since there is little to no info as to what this means or the consequences. 

 

As you add or remove tracks to the library the index must be updated. The index is stored in the players, SONOS does not write to the file system. 

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