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SonosNet Channel is showing as an option in the Network settings on my Sonos app, but I’m not sure why. 

 

The reason I’m asking is that I’m trying to get to the bottom of why my app lags more than it used to.

 

I have tried Sonos support and given them diagnostics, but after 1hr and 20mins on the phone to them nothing had improved and I’m none the wiser. They asked me to connect a speaker via Ethernet to create a SonosNet but that seemed to make the lag worse. 

 

I have since done a hard reset of all speakers, uninstalled and reinstalled the Sonos app on my iPhone. But the SonosNet channel still appears as an option.

 

I have 5x Sonos Play 1 speakers and 2x Sonos One speakers in my system. All of them are showing as WifiMode1, so are connecting to my WiFi.

 

I have an EE Smarthub router, with WiFi turned off and use a TP Link Deco X50 mesh system in AP mode. I have reserved the IP addresses for the Sonos speakers. I get a strong, stable and 70mbps+ WiFi signal from the mesh system in all the rooms where the Sonos speakers are.

Hi ​@Matt Fell, welcome to the Sonos Community!

I’m sorry to hear you’re having issues with the Sonos app lagging.

Regarding the SonosNet Channel option in the app; it will appear under Network even if you have no wired devices, it just doesn’t do anything. Feel free to ignore it as it wont have any effect on the app itself.

So I have more information to help troubleshoot this with you, what are you experiencing when the app lags? When using the Sonos app on my device, I’m able to go between menus without any delay and queue up songs to play instantly. Is the whole app having issues for you or is it one specific part of it, such as queueing up music or when adjusting settings? 

Generally, when the whole app is having issues it’s either due to the device it’s running on not meeting our app requirements, or that the device isn’t up to date. Could you also provide the model and OS version of your iPhone, and as a test, try with the Sonos Web Controller to see if you’re still having issues with the system lagging. If you can reply answering the questions above, then I and the community can offer further advice based on what you provide.

I hope this helps!

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