Skip to main content

why does the sonos app no work on macos? I’ve tried downloading it from the sonos website and all it keeps saying in the sonos app from the sonos website is that sonos needs to get the latest software?

says:

We need to get Sonos running on the latest software.
Choose Check for Updates to get started.

 

 

The app on my Mac work great.

What speakers do you own? Are they S1 or S2 compatible?

If they are S2, select “check for updates” to see if there are any updates needed?

If they are S1, you may have downloaded the wrong app.


S2 - I’ll record a video. once sec


Here’s a link - should be up in a few more mins:
 

 

 


Perhaps try uninstalling the App completely and then try a fresh install of the Mac App from here…

https://support.sonos.com/en-us/downloads?language=en_US

After accepting T&C’s and firewall settings etc. then simply connect the fresh install to the existing Sonos system on the local network.

Hope that works for you.👍

 


Nah, re-installed, still doesn’t work.

 


Nah, re-installed, still doesn’t work.

I would perhaps speak to Sonos support. Here’s the link to contact ‘em..

https://support.sonos.com/s/contact

Hope you manage to get it sorted.👍


Reply