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Answered

sonos arc volume not working with remote (sky or magic)

  • May 22, 2021
  • 2 replies
  • 1629 views
A

Been using the Sonos arc for about 6months connected to an LG CX via eArc without issue (other than only getting a + and - symbol when controlling the volume) 

 

today though the tv is recognising that the volume is being changed but the speaker isn’t doing anything, it will change via the app but not with either the sky or magic remote. 

Best answer by GuitarSuperstar

Try disconnecting the Arc from the TV, unplugging the TV and Arc from power for about a minute, and redoing the TV Setup process in the Sonos app.

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2 replies

G
  • GuitarSuperstar
  • Lead Maestro
  • 10452 replies
  • Answer
  • May 22, 2021

Try disconnecting the Arc from the TV, unplugging the TV and Arc from power for about a minute, and redoing the TV Setup process in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi
S
  • Spaceman1059
  • Lyricist I
  • 1 reply
  • July 11, 2021

Hi I have a LG Oled CX and use Sky Q - I’m considering buying a SONOS ARC and have read about lip sync issues but they all seem to be about 6 months old - do you know if its now a resolved issue?

 

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