I’ve been a SONOS customer for around a decade and I’m considering moving to something else….WHY?
- I don’t understand the app
- I don’t know how to launch anything
- I’m always confused
- I get lost in the menus and options
- Search doesn’t work well
I am probably a complete idiot, but I have difficulty navigating the new app...eventually, i get something to play, but I don’t really know how it happens. I hunt and peck around and eventually, I get something to play. Granted my home system is 10 Sonos Amps and architectural speakers - it is complicated. But you almost need to stupify this down to a google search window that you can type in “Please, for the love of GOD, play Taylor Swift in my daugter’s room so she will start her homework. I don’t care if you use Pandora or Tune-In or YouTube or Apple Music or any other source, but please please please start playing Taylor so i don’t have to try to navigate this darn app for another 5 frustrating minutes!!!” - I guess voice control might solve this, too?