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Resolved - Pandora Unable to Browse or asking for Authorization Code


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106 replies

  • Lyricist I
  • 2 replies
  • April 19, 2020

Mine started working late yesterday, Sat Apr 18. I had fully removed Pandora from Sonos app on Mac OS and was trying to re-add it. It was hung up on the Activation Code error. Then, no explanation, it just started working.


  • Lyricist I
  • 2 replies
  • April 19, 2020

As of this morning, Pandora is back up and working again on my system. It must have been a back-end fix because I didn’t do anything locally to correct the issue (other than cursing :-) ).


Ryan S
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  • Retired Sonos Staff
  • 12372 replies
  • Answer
  • April 20, 2020

Hi everyone, sorry for the interruption over the weekend, as you all know by now, there was an outage of Pandora on Sonos that cropped up on during the day on Saturday. As of Saturday night it should be fully resolved. As of now, if you’re having any trouble with Pandora on Sonos, it shouldn’t be related to this outage and I’d encourage you to contact our support team to look into the issue. 

If you suspect any service issues, a great place to start is our status page.

Moderation note: I’ll be moving some of the other converstations on this outage to this thread for tracking purposes.


  • Contributor I
  • 6 replies
  • October 29, 2020

10/29/20 - Its not working again…..although this is the first time I have experienced it on my system.

Spotify works, Sonos Radio works, music library works…….Pandora can not connect to my Sonos system, and Sonos tell me there is a network problem when I try to add the service to my Sonos account via my phone or tablet.


Airgetlam
  • 41628 replies
  • October 29, 2020

Check www.status.Sonos.com and you’ll find Pandora is down currently.


  • Contributor I
  • 6 replies
  • October 29, 2020

Thanks Airgetlam..…

I didn't know anything about that page when I was trying to figure out what was going on and found this posting. Then I found the link to the status page somewhere else. I bookmarked it for future reference, and I appreciate your reply !

 

Thanks !


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