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Answered

can't remove notification!!

  • August 21, 2022
  • 2 replies
  • 618 views

Edgie70
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  • Renowned Enthusiast I
  • 90 replies

Hi all , I'm using the S2 app for my beam gen 2 and I get the notification in the notification drop down menu on my android phone but when the TV is off the notification defaults back to the last radio station I had on but also I can't use the " remove notification" button , it does nothing, if I remove the home screen widget iam then able to remove the drop down notification, thing is , I like the widget ! Definitely a bug with the app .

 

 

Best answer by ratty

Depending on the Android device the notification about the background Sonos service -- needed for widgets -- can be selectively suppressed.

The main playback control notification is easily turned off and on in Settings/App Preferences.

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2 replies

Corry P
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  • Sonos Staff
  • 9135 replies
  • August 22, 2022

Hi @Edgie70 

Thanks for your post!

As I understand it, the notification is like a service running for Sonos on the device - a service that the widget needs running in order to work. The behaviour you describe is expected.

I hope this helps.


ratty
  • 31405 replies
  • Answer
  • August 22, 2022

Depending on the Android device the notification about the background Sonos service -- needed for widgets -- can be selectively suppressed.

The main playback control notification is easily turned off and on in Settings/App Preferences.