+14Hi
Did the update last night and ever since, my Boost sporadically shows as ‘updating’ on the app, with a blue dot next to it. It does sometimes show as normal but then reverts to this ‘updating’ status. It isn’t updating though and everything seems to be working fine.
So looks like just a glitch and I have noticed folks on Reddit also commented the same.
Anyone else got this little issue?
Hi Everyone!
The current issue with Boosts reporting that they are still updating long after they have finished doing so appears to be due to the Boost failing to report its current status back to the Sonos App.
To be clear, the Boosts have successfully updated, but have failed to report their status back to the controller and therefore the in app “updating” message is erroneous and can be ignored.
If you log out of the app, the Boost should no longer erroneously show as updating in app. You can control playback of your Sonos system without logging into the app, so if the message is bothering you you can sign out of the app, but note that while logged-out, you will be unable to configure the system. If any speakers/players show as updating, we recommend rebooting these devices.
If you require any further assistance, please don’t hesitate to get in touch with our technical support team.
We would like to sincerely thank you all here on this thread for your assistance in our investigations.
If you’ve just come across this thread, we no longer need further diagnostics or reports. Thank you
We will of course aim to resolve this in a future update.
+13Just had a weird issue the app said my five left and sub in my music room setup were disconnected rest of my speakers all connected on wm:0 odd as the left five speaker is the one connected with ethernet providing sonosnet to the house
Got them connected again after a few tries
+14The new update is out for the new speakers so let’s hope it fixes this issue
Happy to report that the new Sonos update 15.1.1 has fixed my Boost updating error!! Hopefully everyone else has noticed the same.👍
+14Happy to report that the new Sonos update 15.1.1 has fixed my Boost updating error!! Hopefully everyone else has noticed the same.👍
My app is also open and so far, so good 😁
+14App has been open half an hour, playing music on my kitchen Ones - so far so good still regarding the Boost issue…………………..
+5Looks like the 15.1.1 update has sorted the “Boot Updating” issue. Well done Sonos.
+5Still OK on my 3 signed-in iOS controllers in a large 2 Boost network - and I’m checking obsessively…
Looks like the 15.1.1 update has sorted the “Boot Updating” issue. Well done Sonos.
Lol yes well done Lol
+515.1.1 has not fixed the Boost “Updating issue 🤦🏼♂️
15.1.1 didn't t fix it for me but 15.1.2 earlier today (UK) did. Some people found 15.1.1 worked though. Diagnostic might help.
+18Hi
Please note that we haven’t yet addressed this issue, although it seems some people found that going through another update did seem to fix it.
For now, I can only recommend you either ignore the notification, or if the notification is making things difficult, to sign out of the app - you will still be able to control your music playback.
I hope this helps.
I find that even after the most latest update, “updating “ still appears but then disappears soon after until I open the app again.
same problem here….
diagnostics 1318033558.
waiting for a real update of the Boost which might update the status ?
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