YouTube Music via Sonos App not playing

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Hello; my you tube premium service has been working fine and then today in some of my playlist specific songs are appearing grey and not playing via Sonos App siting ‘Your account is being used in another location’! Note I can still play the playlist via YouTube app. Also I have deleted and re installed the YouTube service within the Sonos App.

Please could some help to fix this issue?

thanks

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AirgetlamAnswer

I had this problem a couple of times using Amazon Music. It turns out the device I was previously using was having intermittent connection issues, and the ‘I’m done playing from your account’ was being lost from being sent to Amazon. Each time I had to go to Amazon, tell the system to ‘drop’ all prior streams, and then start fresh from the Sonos.

I would suggest checking all your network devices, including any Sonos speakers, for some sort of wifi interference that may be blocking the ‘end of stream’ message being sent to YouTube.

Bruce

AirgetlamAnswer

I had this problem a couple of times using Amazon Music. It turns out the device I was previously using was having intermittent connection issues, and the ‘I’m done playing from your account’ was being lost from being sent to Amazon. Each time I had to go to Amazon, tell the system to ‘drop’ all prior streams, and then start fresh from the Sonos.

I would suggest checking all your network devices, including any Sonos speakers, for some sort of wifi interference that may be blocking the ‘end of stream’ message being sent to YouTube.

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Bruce

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RP27Author

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Thanks Bruce. Will give this a go.

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