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Contributor I
Jul 8, 2018 8:15 PM UTC

Why does my Sonos system turn itself on, playing a random song!?

kind of spooky...
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157 replies

Airgetlam
Aug 15, 2018 11:42 PM UTC
Ah, yes, good point.

But so far, there’s been no confirmed case of it being an issue with the Sonos system itself.

Note that I said confirmed, it may have happened, but if it did, no one has come back to these boards to confirm it.
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Bruce
Contributor I
Aug 18, 2018 4:29 PM UTC
Yeah, I hope it doesn't happen again. I've had my system on the same setup for a couple of years and nothing has ever happened before. I hope Sonos takes this seriously though? It isn't just me. Even if it turns up to be the alarm, I didn't set it. Somebody else did.
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Smilja
Aug 18, 2018 6:25 PM UTC
Yeah, I hope it doesn't happen again. I've had my system on the same setup for a couple of years and nothing has ever happened before. I hope Sonos takes this seriously though? It isn't just me. Even if it turns up to be the alarm, I didn't set it. Somebody else did.
And this setup isn't a (full) wired one with wireless cards disabled by any chance?
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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Contributor I
Aug 18, 2018 10:53 PM UTC
The only cable is power. The rest is wireless.
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Lyricist I
Oct 13, 2018 4:17 PM UTC
This is happening to me too!!! And with songs that are totally applicable to my life right now!
What on earth??????
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Contributor I
Oct 13, 2018 4:45 PM UTC
Hi, yeah it sucks. It happened to me again and this time I did a diagnos. The answer I got is that the sonos can only be controlled through the WIFI. So I changed password on the WIFI & router. BUT through Spotify you don’t have to be on the same WIFI. Therefor I can start a song at a friends house from my apartment... But the songs playing was not played by a friend of mine, there must be some kind of malware that does this (my own opinion). The solution was to log out of all devices through Sporifys website and then change password in Spotify. It hasn’t happened again since, hope it stays like that. Next time (IF) I’ll sell the speaker. Good luck!
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Smilja
Oct 13, 2018 4:55 PM UTC
Hi, yeah it sucks. It happened to me again and this time I did a diagnos. The answer I got is that the sonos can only be controlled through the WIFI. So I changed password on the WIFI & router. BUT through Spotify you don’t have to be on the same WIFI. Therefor I can start a song at a friends house from my apartment... But the songs playing was not played by a friend of mine, there must be some kind of malware that does this (my own opinion). The solution was to log out of all devices through Sporifys website and then change password in Spotify. It hasn’t happened again since, hope it stays like that. Next time (IF) I’ll sell the speaker. Good luck!
... And don't purchase any Spotify Connect-enabled speaker again – ever.

https://community.spotify.com/t5/Newcomers-and-Contribution/Spotify-Connect-over-the-Internet/td-p/1212959
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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Lyricist I
Oct 13, 2018 5:48 PM UTC
So it’s the same like 15-20 songs playing. I don’t think it’s from my Spotify. My husband said it could possibly be from his but he is 1.5 hours away with his phone and our laptop is shut down.
So I just need to change Spotify password?
Random!!
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Smilja
Oct 13, 2018 6:10 PM UTC
So it’s the same like 15-20 songs playing. I don’t think it’s from my Spotify. My husband said it could possibly be from his but he is 1.5 hours away with his phone and our laptop is shut down.
So I just need to change Spotify password?
Random!!

See here. Finally make sure that you and your husband have logged out everywhere.
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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Lyricist I
Dec 9, 2018 10:08 AM UTC
Same issue. Happened twice just now on our Play1’s. Started two weeks ago and at that time it was in the middle of the night. We use Spotify and checked that no alarm is set in Sonos.

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