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Contributor I
Dec 31, 2020 2:33 PM UTC
Answered

When listening to BBC Radio2/London Gold it keeps flipping and repeating itself

Hi 

In recent months when I listen to BBC Radio 2 or London Gold it regularly flips and repeats itself. This happens a few times every hour and becomes extremely annoying. I reported this problem to Sonos and they said reboot my Router. However, this becomes inpracticable as it happens more than once an hour. Does anyone else have experience of this issue?

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jacob_7Answer
Prodigy I
Dec 31, 2020 4:13 PM UTC

There are a few threads on this problem. Not sure about London Gold but it seems most of the issues are with BBC stations. I notice it happening every couple of hours. Not the world's biggest problem but Sonos are definitely aware of it. 

 

Cheers

3 replies

Airgetlam
Dec 31, 2020 3:34 PM UTC

Rebooting your router can sometimes help, but often your Sonos  may need to be unplugged while you reboot the router in order to get all the potential benefits of that rebooting process. 

That being said, the BBC is somewhat famous for not giving much care to third party streaming apps, and their connections to the content, in favor of their own software and server connections. 

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Bruce
jacob_7Answer
Prodigy I
Dec 31, 2020 4:13 PM UTC

There are a few threads on this problem. Not sure about London Gold but it seems most of the issues are with BBC stations. I notice it happening every couple of hours. Not the world's biggest problem but Sonos are definitely aware of it. 

 

Cheers

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Lyricist I
Jan 12, 2021 1:55 PM UTC

I get the same problem. I'll try rebooting with Sonos off.

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