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Avid Contributor I
May 1, 2021 5:05 PM UTC
Answered

whats the warranty on pro-ject t1 SB bought in package with five?

Hello,

 

tried the chat service which took me to limbo nowhere, so just wondering if Someone here can point me in the right direction.

Have a problem with my left channel rca output on my project t1SB, cuts in and out but with jiggling comes back until the next weekend I use it again, bought from Sonos in a set with a five, and I need it replaced who do I deal with? Is it sent back to Sonos or deal with pro-ject?  I know it’s more than likely a bad soldering job on the rca connection internally, and I don’t mind cracking this record player open and repairing instead of waiting who knows how long for a replacement, cause I assume I’d need to send my old one back before I get a replacement.

 

tldr: what’s the warranty on the pro-ject T1 SB bought through Sonos. Is this a Sonos return or project

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Lead Maestro
May 1, 2021 6:29 PM UTC

If you are within the Sonos 45-day return window, you can simply return it to Sonos.

https://www.sonos.com/en-us/legal/terms#legal-terms-sale-returns

 

Pro-Ject has a two-year warranty on their products: https://www.project-audio.com/en/warranty/

"Receive with simplicity everything that happens to you." - Rashi

3 replies

Lead Maestro
May 1, 2021 6:29 PM UTC

If you are within the Sonos 45-day return window, you can simply return it to Sonos.

https://www.sonos.com/en-us/legal/terms#legal-terms-sale-returns

 

Pro-Ject has a two-year warranty on their products: https://www.project-audio.com/en/warranty/

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"Receive with simplicity everything that happens to you." - Rashi
GuiaryAuthor
Avid Contributor I
May 1, 2021 7:09 PM UTC

Awesome thanks,

 

sadly it was a Christmas gift so out of the 45day return window…

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Virtuoso
May 2, 2021 10:42 AM UTC

If you paid Sonos for it then it's up to them to cover any warranty.

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