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Formeroosid
Contributor I
April 1, 2021
Answered

Unable to play Podcasts

  • April 1, 2021
  • 14 replies
  • 498 views

I don’t seem to be able to play any Podcasts. If I use iHeart Radio or Tune-in, if I select a podcast, the mobile app (iPhone 13.0.2, Sonos build 62187200) I get a message that says, ‘Unable to play <podcast>. Unable to connect to <service>.’ The weird thing is that I can stream radio stations and other content just fine, it fails only on podcasts. Any help would be appreciated. 
 

 

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Best answer by Formeroosid

It wasn’t the router (I’m a network engineer). The only thing that finally worked was restarting my iPhone. Probably not the fault of the app because I tried force quitting it as well. 
 

Thanks fir the reply. 
 

Jamie

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controlav
controlav
Lead Maestro
August 15, 2021

No Repro for me on S2. Here’s what I did (desktop controller):

TuneIn search for “the daily”

Click Podcasts & Shows tab

Click Recent Episodes

Click The Daily (top one)

Click “resignation of andrew cuomo”

I tried on the official S2 app and my own app. Apart from the painfully slow enumeration of a few of these lists, everything works for me. I am in the USA.

 

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
FormeroosidAuthor
Contributor I
August 15, 2021

Did you happen to get the URI the app is using to fetch the podcast? I’m beginning to think it is a problem with my network, but I can seem to find the location it it trying to reach. 
 

Thanks for your help. 
 

jamie

controlav
controlav
Lead Maestro
August 15, 2021

Not really. The art url is "https://cdn-profiles.tunein.com/p952868/images/logoq.png?t=1610211332000" but the stream url is not obvious, its TuneIn ID is F00032020t165050804%3ap952868 but no easy way for me to to turn that into a url.

 

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
FormeroosidAuthor
Contributor I
August 15, 2021

Gotcha. Thanks again for the assistence. I’ll keep tinkering and post if I have any breakthroughs. 

 

Jamie

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