Contributor I

Answered

Unable to browse on YouTube music

Forum|Forum|5 years ago
February 14, 2021
12 replies
1037 views

Hello fam,

Since two days Sonos doesn't show my Library music from YouTube , when i click on it its showing ( Unable to browse music ).

I did the step with reauthorizer’s the app but didn't helped.

Any idea's please how can i fix this problem ?

Many thanks in advance,

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Best answer by Corry P

Hi @Christiane1991

Welcome to the Sonos Community!

Are you still having this problem? If so, I recommend you get in touch with our technical support team who will be able to interrogate your Sonos devices as to what is going wrong and give you specific advice to help you.

When you have trouble with a music service, it’s always worth looking out our Service Status page for alerts (I realise this reply is a bit late for you to do that for this issue, but it helps to know if an issue is yours or theirs!).

G

GuitarSuperstar

Lead Maestro

Try removing YouTube Music from your music services in the Sonos app and re-adding it. You can also try resetting the Sonos app under App preferences and closing and restarting the app.

"Receive with simplicity everything that happens to you." - Rashi

Christiane1991Author

Contributor I

Try removing YouTube Music from your music services in the Sonos app and re-adding it. You can also try resetting the Sonos app under App preferences and closing and restarting the app.

Hi,

I just did , I receive the same :(

G

GuitarSuperstar

Lead Maestro

Have your tried rebooting your router?

"Receive with simplicity everything that happens to you." - Rashi

Christiane1991Author

Contributor I

Have your tried rebooting your router?

Like restarting the network ?

G

GuitarSuperstar

Lead Maestro

Yes.

"Receive with simplicity everything that happens to you." - Rashi

Christiane1991Author

Contributor I

Yes.

Already did it , still the same unfortunately ..

Corry PAnswer

Sonos Staff

Hi @Christiane1991

Welcome to the Sonos Community!

Are you still having this problem? If so, I recommend you get in touch with our technical support team who will be able to interrogate your Sonos devices as to what is going wrong and give you specific advice to help you.

When you have trouble with a music service, it’s always worth looking out our Service Status page for alerts (I realise this reply is a bit late for you to do that for this issue, but it helps to know if an issue is yours or theirs!).

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

S

sonsarchangel

Lyricist II

Same issue just started today. Only one of my YouTube playlist gets the error... The rest work. Re authenticated twice. Removed and added account. Nothing helping... Not sure if I contact Sonos or Google