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Christiane1991
Contributor I
Feb 14, 2021 4:10 PM UTC
Answered

Unable to browse on YouTube music

Hello fam, 

Since two days Sonos doesn't show my Library music from YouTube , when i click on it its showing ( Unable to browse music ).

I did the step with reauthorizer’s the app but didn't helped.

Any idea's please how can i fix this problem ?

Many thanks in advance,

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Corry P
Corry PAnswer
Sonos Staff
Mar 5, 2021 11:42 AM UTC

Hi @Christiane1991 

Welcome to the Sonos Community!

Are you still having this problem? If so, I recommend you get in touch with our technical support team who will be able to interrogate your Sonos devices as to what is going wrong and give you specific advice to help you.

When you have trouble with a music service, it’s always worth looking out our Service Status page for alerts (I realise this reply is a bit late for you to do that for this issue, but it helps to know if an issue is yours or theirs!).

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

12 replies

Trending Lyricist I
Mar 19, 2021 12:01 PM UTC

Same, though my issue is with a playlist. Can't get in touch with technical support team, e-mails are ignored, chat is unavailable, and there's no phone number nor contact form for my country. Service Status page says "All Systems Operational".

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Trending Lyricist I
Mar 23, 2021 6:12 PM UTC

It's suddenly working again.

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