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Christiane1991
Contributor I
February 14, 2021
Answered

Unable to browse on YouTube music

  • February 14, 2021
  • 12 replies
  • 1037 views

Hello fam, 

Since two days Sonos doesn't show my Library music from YouTube , when i click on it its showing ( Unable to browse music ).

I did the step with reauthorizer’s the app but didn't helped.

Any idea's please how can i fix this problem ?

Many thanks in advance,

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Best answer by Corry P

Hi @Christiane1991 

Welcome to the Sonos Community!

Are you still having this problem? If so, I recommend you get in touch with our technical support team who will be able to interrogate your Sonos devices as to what is going wrong and give you specific advice to help you.

When you have trouble with a music service, it’s always worth looking out our Service Status page for alerts (I realise this reply is a bit late for you to do that for this issue, but it helps to know if an issue is yours or theirs!).

12 replies

Trending Lyricist I
March 19, 2021

Same, though my issue is with a playlist. Can't get in touch with technical support team, e-mails are ignored, chat is unavailable, and there's no phone number nor contact form for my country. Service Status page says "All Systems Operational".

Trending Lyricist I
March 23, 2021

It's suddenly working again.