Trueplay not working on new iPhone SE

Forum|Forum|6 years ago
May 23, 2020
22 replies
2462 views

Hello,

Ive recently bought the new iPhone SE and wanted to use the true play feature on my paired play 5s but I instantly get a network problem even though I’m connected to the same WiFi network as the speakers. I thought I’d try it on my iPad instead and it works perfectly fine, speakers tuned! I’ve triple checked all my settings, phone is updated, app is updated, WiFi network is correct. Has anyone else experienced this issue with the new iPhone SE or maybe even the iPhone 8 (as it’s pretty much the same phone). Everything else works on my iPhone SE: playing music, creating stereo pairs etc etc.

TruePlay Tuning

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Best answer by ratty

Trueplay is not yet calibrated for the new iPhone SE.

https://support.sonos.com/s/article/3222

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K

Kampffechten

Lyricist III

i appreciate Sonos has cut down on staff due to Covid, but making the se compatible, is a matter of minutes it takes to write the simple code

Not quite. The reason they haven’t spent “minutes [...] to write the simple code” is because they need to test and develop the calibration profile, that they then implement with the code.

A more valid question would be why haven’t they acquired the phone and done this testing. Or, isn’t the sound recording pipeline (hardware, software) of the SE identical to the iPhone 8, such that the profile would be identical.

Bumper

A more valid question would be why haven’t they acquired the phone and done this testing. Or, isn’t the sound recording pipeline (hardware, software) of the SE identical to the iPhone 8, such that the profile would be identical.

FYI the iPhone SE is supported now.

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