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Eddz
Contributor I
Apr 20, 2022 2:05 PM UTC
Answered

Symfonisks stops playing

My 2 Symfonisks in my home office on the 2nd floor stops playing regularly. The other Sonos devices are working properly. I'm guessing it's wireless related, but I'm using SonosNet and the Symfonisks are not more than 3 meter away from the Play:1s. Another thing is that it’s also difficult to connect using Airplay to the Symfonisks and when it's connected it will disconnect after a short while.

My setup is: 

  • Ground floor Living: Playbar (connected to router with ethernet cable) - Sub - 2x One as surround
  • Ground floor Veranda: 2x One (pair)
  • First floor Bedroom: 2x Play:1 (pair)
  • Second floor: 2x Symfonisk (pair)

All devices show WM:0

Could you please advice what would be the set up?

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GuitarSuperstarAnswer
Lead Maestro
Apr 20, 2022 3:03 PM UTC

Try changing the SonosNet Wireless Channel in the Sonos app:

https://support.sonos.com/s/article/1219?language=en_US

 

Also try unplugging the SYMFONISK speakers from power for a couple of minutes and reboot your router.

"Receive with simplicity everything that happens to you." - Rashi
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2 replies

GuitarSuperstarAnswer
Lead Maestro
Apr 20, 2022 3:03 PM UTC

Try changing the SonosNet Wireless Channel in the Sonos app:

https://support.sonos.com/s/article/1219?language=en_US

 

Also try unplugging the SYMFONISK speakers from power for a couple of minutes and reboot your router.

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"Receive with simplicity everything that happens to you." - Rashi
EddzAuthor
Contributor I
Apr 22, 2022 3:17 PM UTC

Thanks, I unplugged the Symfonisk speakers for a couple of minutes and changed the channel. I also removed a router acting as an extra accesspoint from the network.

This certainly helped, the dropouts are now rare.

 

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