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andrewong
Contributor I
May 15, 2021
Answered

Soundcloud - unable to add songs to queue

  • May 15, 2021
  • 21 replies
  • 1476 views

Hi, 

I’ve been having trouble playing songs from Soundcloud.

 

In the past 2 days, when I try to add a new song from Soundcloud, I get a message ‘unable to add songs to the queue’

 

Existing soundcloud songs in my playlist plays fine, just can’t add new ones.

 

I tried powering off all sonos components, and also power cycled my modem/router. 

No luck, still unable to add songs from soundcloud to my queue

 

Playing other services like mixcloud, is OK. 

 

Support Diagnostics sent 1406514248

 

Thanks

Andrew

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    Best answer by James L.

    Thanks for your patience, everyone. We can confirm that this issue has been resolved. If you continue to experience issues, please get in touch with our customer care team :slight_smile:

    21 replies

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    Wadded
    Contributor I
    June 5, 2021

    Thanks for your patience, everyone. We can confirm that this issue has been resolved. If you continue to experience issues, please get in touch with our customer care team :slight_smile:

    Thank you!  I can confirm this is indeed resolved, so thank you James/Sonos. :ok_hand_tone1:

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