Contributor I

Answered

Soundcloud - unable to add songs to queue

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Hi,

I’ve been having trouble playing songs from Soundcloud.

In the past 2 days, when I try to add a new song from Soundcloud, I get a message ‘unable to add songs to the queue’

Existing soundcloud songs in my playlist plays fine, just can’t add new ones.

I tried powering off all sonos components, and also power cycled my modem/router.

No luck, still unable to add songs from soundcloud to my queue

Playing other services like mixcloud, is OK.

Support Diagnostics sent 1406514248

Thanks

Andrew

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James L.Answer

Retired Community Staff

Thanks for your patience, everyone. We can confirm that this issue has been resolved. If you continue to experience issues, please get in touch with our customer care team :slight_smile:

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

J

jo.hu

Lyricist I

my Sonos setup is facing the same issues with Soundcloud since a few days… :(

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Wadded

Contributor I

I 2nd that problem here too, specifically tracks that appear under the SoundCloud stream list. If I like those same tracks via the Soundcloud app I can then add them to the queue under SoundCloud / Likes. I’ve removed the soundcloud subscription from Sonos and readded still without success.

The problem has been occurring for the best part of a week now I think.

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S

StevenM

Lyricist II

I am having the same problem. For about a week bow i an unable to play any new songs from soundcloud. It always states unable to add to que. is there any update on how to fix this its pretty frustrating.

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andrewongAuthor

Contributor I

Just got this issue escalated up via Sonos support - they were able to replicate the issue, so I suspect it might be a global thing

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W

Wadded

Contributor I

Just got this issue escalated up via Sonos support - they were able to replicate the issue, so I suspect it might be a global thing

Thanks for the update, that’s good news!

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Sp1ke

Avid Contributor I

Also having this issue with Soundcloud “Unable to add to the queue”

Good to hear that Sonos are now looking into it, also a thread regarding this in Ask a Question.

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Steve

S

StevenM

Lyricist II

Just got this issue escalated up via Sonos support - they were able to replicate the issue, so I suspect it might be a global thing

Thanks for the update. Hopefully the problem will be fixed quickly.

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Sp1ke

Avid Contributor I

Just got this issue escalated up via Sonos support - they were able to replicate the issue, so I suspect it might be a global thing

Thanks for the update. Hopefully the problem will be fixed quickly.

Still not working here but I always have been impatient :wink:

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Steve

S

stijn_2

Lyricist II

Same here, please fix soon.

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S

StevenM

Lyricist II

Just got this issue escalated up via Sonos support - they were able to replicate the issue, so I suspect it might be a global thing

Thanks for the update, that’s good news!

Any update in this issue? Im still having the same issue this is kinda making my home workouts not so exciting anymore trying to find another way to hear music to get pumped.

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